Our clients are enthusiastic about the level of service and productivity they have received from Optimal Systems Consulting. Read what they have to say about our new CAPA Soultion: Bill Norris (Optimal Systems Consulting, Inc) has delivered high quality systems solutions and consulting for Purdue. He was the Primary consultant on Purdue’s QA Events Management project which adapted and improved on SAP’s Quality Notification functionality to control and track Deviations, both Planned and Unplanned, as well as Change Controls and CAPAs in a stringent cGMP controlled environment. Subsequently Purdue had the opportunity to look at the enhanced CAPA Pro system developed by Optimal Systems Consulting and was impressed by its built in compliance, flexibility and end user simplicity. - Khabir Khalid Bill Norris from Optimal Systems Consulting, Inc. has consistently delivered high quality systems solutions and consulting for Pfizer. He is absolutely the go to person for the analysis of complicated problems in SAP Quality Management including the CAPA and Site Change Control systems. Bill designed and led the development of Wyeth’s (Pfizer’s) CAPA and Change Control processes. The system has provided the tools we needed to comply with stringent industry regulations and has become an integral part of our SAP landscape. It is currently used in over 20 sites in the company and has successfully passed regulatory audits. I had the opportunity to look at the advanced features of the latest version of CAPA Pro. The built in compliance enhancements and ease of use could easily set a new gold standard for the industry. - Thomas McLaughlin Global Design Lead, SAP Quality Systems, Pfizer, Inc.
Sr. Director of Information Systems, Purdue Pharmaceuticals